Qualiti7 loading

IT Service Management – Site Reliability Engineering (SRE) Foundation

Scheduled sessions

Click a date below to register

EN Feb 26-27 2026 Virtual
Register
EN Mar 09-10 2026 Virtual
Register
EN May 14-15 2026 Virtual
Register

IT Service Management – Site Reliability Engineering (SRE) Foundation

Download course outline

IT Service Management – Site Reliability Engineering (SRE) Foundation

Learn the basics of the service assurance approach

Email: contact@qualiti7.com or www.qualiti7.com

This course is given as an intensive two-day workshop covering the notions of service reliability and system resiliency supporting the needs of service assurance. This workshop is intended for practitioners or managers involved in optimizing platform and service reliability and resilience via a clear understanding of business demand and automation.

At the end of the course, participants will take a one-hour exam containing a multiple-choice questionnaire in order to obtain the international DevOps Institute (DOI)/PeopleCert Site Reliability Engineering (SRE) Foundation certificate.

DevOps version: This course introduces the SRE principles and is based on the SRE Foundation v1.1 Exam Requirements.

Language

The course, course materials and exam are in English.

Course duration

2 days of learning, including the final exam (scheduled later by the candidate).

Prerequisite

None.

Course structure

This course comprises a series of interactive readings supplemented by classroom-style discussions and other exercises resembling the exam.

Course content

The following elements are covered in this course:

  • SRE principles and practices
  • Service Level Objectives (SLOs) and error budgets
  • Reducing toil
  • Monitoring and Service Level Indicators (SLIs)
  • SRE tools and automation
  • Anti-fragility and learning from failure
  • Organisational impact of SRE
  • SRE, other frameworks and the future

Course plan

Day 1
  • SRE principles and practices
  • Service Level Objectives and error budgets
  • Reducing toil
  • Monitoring and Service Level Indicators
Day 2
  • SRE tools and automation
  • Anti-fragility and learning from failure
  • Organisational impact of SRE
  • SRE, other frameworks and the future
  • Review and exam preparation

Course objectives

In two days, participants will acquire the knowledge and skills required to:

  • Explain SRE basic vocabulary, principles and practices.
  • Understand basic SRE concepts and how SRE can be used to improve operational activities by applying Site Reliability Engineering principles and engineering practices.
  • Take the DOI/PeopleCert SRE Foundation exam with confidence by applying their newly acquired knowledge.
  • Put the SRE principles to practical use.

Target audience

This course is intended for:

  • Personnel involved in contributing to and optimizing the reliability and resilience of platforms and services.
  • Practitioners and managers working in service assurance, operations or SRE-related roles.
  • Participants with ideally three to six months of prior IT experience.

Exam

The official DOI/PeopleCert Site Reliability Engineering (SRE) Foundation exam is included.

The participant will receive a voucher valid for 12 months to write the exam and will need to schedule their exam. The certification exam will be written electronically following the training and requires access to a connected computer with active audio and video.

Format: 40 multiple-choice questions
Duration: 60 minutes.

It is recommended to get the training from an accredited organisation with accredited training material.